Privacy Policy

Personal data (hereinafter mostly referred to as "data") is processed by us only in the context of the necessity and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.

Pursuant to Article 4 (1) of Regulation (EU) 2016/679, the General Data Protection Regulation (hereinafter referred to as the 'GDPR'), 'processing' means any operation or series of operations carried out with or without the aid of automated procedures in connection with personal data, such as collecting, capturing, organizing, storing, adapting or modifying, reading out, querying, using, disclosure by submission, dissemination or any other form of provision, reconciliation or the association, restriction, erasure or destruction.

With the following privacy policy, we inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, as far as we either alone or together with others decide on the purposes and means of processing. In addition, we will inform you below about the third-party components that we use for optimization purposes and to increase the quality of use, insofar as third parties process data in their own responsibility.

I. Information about us as responsible

The responsible provider of this website in terms of data privacy is:

cs2hvhservers.com
E-Mail: [email protected]

II. Rights of users and data subjects

With regards to the data processing described in more detail below, users and data subjects have the right:

• upon confirmation of the processing of the data in question, information about the processed data, further information about data processing and copies of the data (see also Art. 15 GDPR);
• Correction or completion of incorrect or incomplete data (see also Art. 16 GDPR);
• for immediate deletion of the data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing pursuant to Art. 17 (3) GDPR is required, to restriction of processing in accordance with Art. 18 GDPR;
• upon receipt of the data concerning them and provided by them and on the transmission of this data to other providers / controllers (see also Art. 20 GDPR);
• on complaint to the supervisory authority, if they consider that the data concerning them are processed by the provider in breach of data protection provisions (see also Art. 77 GDPR).

In addition, the provider is obliged to notify any recipients to whom data have been disclosed by the provider about any correction or deletion of data or restriction of processing, which takes place pursuant to Articles 16, 17 § para. 1, 18 GDPR teaching. However, this obligation does not exist insofar as this notification is impossible or disproportionate. Without prejudice, the user has a right to information about these recipients.

Likewise, according to Art. 21 GDPR, users and data subjects have the right to object to the future processing of data concerning them, provided that the data provided by the provider in accordance with Art. 6 § para. 1 lit. f) GDPR be processed. In particular, an objection to the processing of data for the purpose of direct advertising is permitted.

III. Information about data processing

Your data processed on the use of our website will be deleted or blocked as soon as the purpose of the storage is omitted, the deletion of the data does not conflict with statutory retention requirements and subsequently no other information is given about individual processing methods.

Server data

For technical reasons in particular to ensure a secure and stable Internet presence, data is transmitted through your Internet browser to us or to our web space provider. With these so-called server log files amongst other things, Type and version of your Internet browser, the operating system, the website from which you have changed to our website (referrer URL), the website (s) of our website you are visiting, the date and time of access and the IP address of the Internet connection, from which the use of our Internet presence occurs.

These data collected will be temporarily stored but will not be shared with other information about you.

This storage takes place on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data will be deleted at the latest after seven days, as long as no further storage for evidence is required. Otherwise, the data will be wholly or partially exempt from the cancellation until the final clarification of an incident.

Cookies

Cookies may be stored on your device when you visit the website. Cookies are small text files that are stored by the browser you are using. Cookies cannot execute programs or transfer viruses to your device. However, the entity that sets the cookie can obtain certain information about it. Cookies serve to make the Internet offer more user-friendly. With the help of cookies, for example, the device with which this website was called up can be recognized when it is called up again.

The browser settings can be used to restrict or prevent the setting of cookies. For example, only the acceptance of cookies from third-party providers can be blocked, or the acceptance of all cookies can be blocked. However, by blocking them, you may no longer be able to use all the functions of this website.

In order use our service you need to link your game account. During this process a necessary session Cookie is set for authentication purposes.

If you are purchasing a premium subscription, two necessary cookies will be set by Stripe for authentication purposes.

Customer account / registration function

If you create a customer account with us via our website, we will use the data entered by you during registration (e.g. your name, address or e-mail address) exclusively for pre-contractual services, for the fulfillment of the contract or for the purpose of Customer care (e.g. to provide you with an overview of your previous orders with us or to offer you the so-called memo function) and save. At the same time, we then save the IP address and the date of your registration plus the time. A passing on of this data to third parties is of course not.

As part of the further registration process, your consent to this processing is obtained and reference is made to this Privacy Policy. The data collected by us are used exclusively for the provision of the customer account.

Insofar as you consent to this processing, Art. 6 para. 1 lit. a) GDPR Legal basis for processing.

Insofar as the opening of the customer account additionally serves pre-contractual measures or the fulfillment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) GDPR.

The consent granted to us in the opening and maintenance of the customer account can be withdrawn at any time with effect for the future in accordance with Art. 7 para. 3 DSGVO. For this you only have to inform us about your withdrawal.

The data collected will be deleted as soon as the processing is no longer necessary. However, we must pay attention to tax and commercial retention periods.

Google AdSense

We use Google AdSense on our website. Google AdSense is an online service that allows us to include advertisements on our website. Google AdSense is based on an algorithm that selects the advertisements displayed on our website based on the content of our website. Google AdSense allows interest-based targeting of the Internet user, which is implemented by generating individual user profiles. For more information about Google AdSense, please visit the privacy policy of Google: https://www.google.com/policies/technologies/ads/

Contact requests / contact possibilities

If you contact us via e-mail, the data you provide will be used to process your request. The specification of the data is necessary for processing and answering your inquiry - without their provision we cannot answer your inquiry or at best only to a limited extent.

The legal basis for this processing is Art. 6 (1) lit. b) GDPR.

Your data will be deleted, provided that your request has been finally answered and the deletion does not conflict with any statutory storage requirements, such as in the event of subsequent contract execution.

User contributions, comments and ratings

We offer you to post questions, answers, opinions or ratings on our websites, hereinafter referred to as "posts". If you make use of this offer, we will process and publish your contribution, the date and time of submission and the pseudonym you may use.

The legal basis here is Art. 6 para. 1 lit. a) GDPR. You can consent at any time in accordance with Art. 7 para. 3 GDPR

Data Protection Measures

We take the protection of your data seriously and employ industry-standard security measures to safeguard it. Sensitive data, such as passwords, is securely stored, salted and hashed, ensuring that they are protected from unauthorized access. We do not store other sensitive information such as authentication tokens (e.g., Google OAuth tokens). IP addresses are only retained temporarily in server logs for technical purposes (e.g., ensuring site security and stability) and are not associated with personally identifiable information. Access to data is restricted and is used solely to provide necessary services and ensure compliance with legal obligations.